Shipping Policy

Please keep in mind that the estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors and extreme weather.

Please allow 1 - 4 business days to process your order. Once shipped, It will take 5 - 15 business days for you to receive your items.

We mainly ship items from our American warehouse. We also have internationally based warehouses for shipping special orders.

For international orders out of the US, orders may be shipped from one of our international warehouses.
Customer is responsible for any import duties or customs charges that may be applied to international shipments. InsNova has no control over these charges taken by customs.

ADDRESS INFORMATION
Please note that it is the customer's responsibility to provide us with a correct, complete and verifiable shipping address.
We currently don't support shipping to P.O. Boxes or Military Addresses.


SHIPPING NOTIFICATION
When your order shipped, you will receive a Shipping Notification email, which offers you a Tracking Number to track your item as it makes its way to you.


ESTIMATED DATE
The estimated shipping date is based on the selected shipping method. Shipping dates are based on business days and excluded holidays.
Please note that personalized orders may have a longer processing and manufacturing time frame.


If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact our Customer Support.